We stand behind all our products and have great confidence in the quality and the durability of their structural designs. In rare occurrence when a manufacturing defects do come up, we offer a warranty to assure all our customer a peace of mind. We will repair or replace the defected part(s) .
This warranty would be granted only to the original buyer with proof of purchase that shows the product was bought within the 6 months of when the warranty claim is made. The claimer would have to provide an image of the defected part(s) to identify the nature of the defect. This would allow us to know which replacement part(s) are needed.
LIMITATIONS AND EXCLUSIONS
The manufacturer’s obligation under this warranty shall be limited to repairing the product, or at the manufacturer’s discretion, replace these part with a new or refurbished parts.
The limited warranty does not cover damages caused by unauthorized/unauthentic parts and modification made on the unit, normal wear and tear, improper assembly/maintenance, or any rust/corrosion that occurs after the buyer receives the product. The warranty does not apply to damage due to accident, abuse, misuse, neglect or theft.
Repaired or replaced products are covered for the remainder of the original warranty period.
The manufacturer is not liable to cover shipping cost for any return/replacement delivery, unless the damage occurs prior to the original unit leaving the manufacturer’s warehouse.
SUBMIT A CLAIM
Email the following information to our customer service: firstname.lastname@example.org
Subject – Bike Rassine Warranty Claim
Your First/Last Name
Daytime Phone Number
Describe nature of defect
Clear Image(s) identifying the product and the defected part